Skip to content

Reset Password

If you forget your password, you can reset it by following the instructions on this page.

Reset password steps

When an administrator initially creates a user, it sets a username and password for it. After the user logs in, fill in the email address and change the password in Personal Center . If the user has not set an email address, he can only contact the administrator to reset the password.

  1. If you have forgotten your password, you can click Forgot password? on the login screen.

  2. Enter your username and click Submit .

    To prevent spam, after clicking 'Submit', the button will be grayed out and a 1-minute countdown will be displayed. If you haven't received the email after 1 minute, please click this button again.

  3. Find the password reset email in the mailbox, and click the link in your email.

  4. Follow the screen prompts to set a new password and click Submit . The requirements for setting a new password are consistent with the password rules when creating a user.

  5. The screen prompts that the password has been changed successfully or directly log in to the DCE main screen.

Reset password process

The flow of the password reset process is as follows.

graph TB

pass[Forgot password] --> usern[Enter username]
--> button[Click button to send a mail] --> judge1[Check your username is correct or not]

    judge1 -.Correct.-> judge2[Check if you have bounded a mail]
    judge1 -.Wrong.-> tip1[Error of incorrect username]

        judge2 -.A mail has been bounded.-> send[Send a reset mail]
        judge2 -.No any mail bounded.-> tip2[No any mail bounded<br>Contact admin to reset password]

send --> click[Click the mail link] --> reset[Reset password]
--> success[Successfully reset]

classDef plain fill:#ddd,stroke:#fff,stroke-width:1px,color:#000;
classDef k8s fill:#326ce5,stroke:#fff,stroke-width:1px,color:#fff;
classDef cluster fill:#fff,stroke:#bbb,stroke-width:1px,color:#326ce5;

class pass,usern,button,tip1,send,tip2,send,click,reset,success plain;
class judge1,judge2 k8s

Comments