FAQ¶
Will OpenClaw lose its memory due to instance issues?¶
No
Memory will not be lost whether you restart OpenClaw, pause the instance (feature coming soon), or release the instance.
This is because all data under ~/.openclaw is persistently stored in the DCE storage system.
Is my OpenClaw secure?¶
Yes
DaoCloud’s ClawOS is an enterprise-grade “AI agent platform”:
- Uses container technology as a secure sandbox for each agent
- Leverages Kubernetes to ensure data security across compute, network, and storage layers
- All data and conversations are processed through the DCE LLM platform, ensuring sensitive data protection
Can I upload files for OpenClaw to analyze?¶
Absolutely
You can do this in the following ways:
- Send files to OpenClaw via Feishu chat
- Upload and manage files through the DCE file management interface
OpenClaw instance creation failed¶
Please check:
- Whether real-name verification is completed
- Whether your account balance is greater than the selected resource price
Feishu integration not working¶
A single Feishu application can only be connected to one OpenClaw instance at a time.
If you have multiple OpenClaw instances, each one must use a separate App ID and App Secret.